ABOUT US

CARING THROUGH COMPASSION & EXCELLENCE

OUR MISSION

Our mission is to build a healthier life for you with compassion and excellence.  

  • To keep you out of hospital where possible. 
  • To serve in a way that is responsive to your changing needs. 
  • To holistically promote physical, emotional and spiritual health. 
  • To extend our care to our neighbouring pacific islands. 
  • To be responsible stewards of the environment, economic resources and societal roles.

OUR VALUES

Compassion

Respect, kindness, care and dignity for you.

Collaboration

Working as a team to care for you.

Clinical Outcomes

Aiming to achieve better health outcomes for you.

OUR VISION

Our vision is to deliver healthier lives to our Brisbane community now and to the Pacific Islands in the medium term.

AGPAL ACCREDITATION

Achievement of AGPAL accreditation reassures you that our doctors and practice team are committed to providing you with high quality health care in a safe environment.

Next time you visit our practice be sure to look out for the AGPAL Accredited General Practice Symbol (below) or our accreditation certificate. Our practice team is proud of this achievement and as part of this process we continuously strive to make quality improvements to better your patient experience.

AGPAL Accreditation

Australian General Practice Accreditation Limited (AGPAL) is a not-for-profit independent provider of general practice accreditation in Australia. To learn more about the benefits of accreditation to you, your family and the Australian community click here or visit www.agpal.com.au.

MEET OUR TEAM

MEDICAL PRACTIONERS

Dr Linh Cheung
SCOPE Certification with World Obesity

Dr. Linh Cheung

Director | General Practitioner
MBBS (Qld) FRACGP
University of Queensland Senior Lecturer (Academic Title Holder)

Dr Linh is an experienced and caring GP who loves General Practice for the variety and the continuity of care she is able to provide. She is passionate about helping her patients improve their health care journey through compassion, collaboration and better clinical outcomes. Dr Linh has a keen interest in paediatrics, women’s health and wellbeing, mental health concerns and chronic medical conditions. She has obtained her Certificate of Sexual and Reproductive health with Family Planning Queensland and is trained in Implanon insertions.

Dr Linh trained as a GP with Special Interest in Diabetes (GPwSI – Diabetes) at UQ Health/Griffith University Logan Campus.  A Queensland Health initiative to improve the health of Metro South patients with diabetes. 

Other interests include outpatients alcohol dependence management using medications, psychological strategies, and repetitive Transcranial Magnetic Stimulation if there is co-existing major depression.

Currently, Dr Linh is doing ADHD shared-care with the Paediatricians for patients under 16 years old.  Adult ADHD shared-care with your Psychiatrist is on a case by case basis.

Dr Linh has volunteered in overseas medical missions which has motivated her to seek opportunities to serve similar communities in the pacific. She has lived in Brisbane most of her life, busy raising three children with her husband. In her spare time, she enjoys gardening, travelling and catching up with friends and family.

Dr Tina Fang - Skin Cancer & Cosmetic Doctor

Dr. Tina Fang

General Practitioner | Skin Cancer & Cosmetic Doctor
MBBS I FRACGP I Member of Australasian College of Aesthetic Medicine

Dr Tina was born in Taiwan and grew up in New Zealand. She graduated from Beijing University in 2010 and has since attained fellowship of the Royal Australian College of General Practitioners.

Dr Tina specialises in all aspects of skin cancer and aesthetic medicine. She is trained in a broad range of non-surgical facial rejuvenation treatment to help you look more youthful and to prevent visible signs of ageing. Her focus is to provide an individualised and evidence-based treatment plan to help her clients achieve their desired aesthetic result. 

Additionally, Dr Tina has been trained in cervical screening; STI screening; contraceptive implant removal and insertion; hormonal IUD removal and insertion; and vulval skin examinations.

 

Dr Tina Fang’s Instagram 

Dr Alex

Dr. Alex Ling

General Practitioner | MBBS, FRACGP

Dr Alex is an accomplished GP, with years of experience in General Practice. Having grown up in Brisbane, he moved interstate for medical school and he has spent the better part of a decade as a doctor in rural and regional NSW.

He has experience in men’s health, children’s health, mental health, travel medicine, chronic disease management and corporate health.   

Dr Alex is compassionate, collaborative and focused on achieving great clinical outcomes for his patients. 

He loves travelling and experiencing the world with his family and friends.

Dr Alvin

Dr. Alvin Lim

General Practitioner | BBiomed, MD, FRACGP

Dr Alvin has experience working in hospitals and general practices in rural Victoria and Queensland. During his time within the hospitals, he completed terms in general medicine, general and plastic surgery, anaesthetics, emergency medicine and paediatric ear, nose and throat surgery, before transitioning to General Practice.

He is enthusiastic about all aspects of medicine with a particular interest in skin cancer and dermatology.

Dr Alvin speaks English & Japanese.

Dr Jamie Nuttall

Dr. Jamie Nuttall

General Practitioner | MBBS, FRACGP

Dr Jamie is our experienced and warm-hearted GP. He is interested in all aspects of general practice and has experience in family medicine, Indigenous health, and refugee health. He takes a holistic and patient-centred approach to medicine and believes in empowering patients to make decisions about their own health.

Dr Jamie trained as a GP with Special Interest in Diabetes (GPwSI – Diabetes) at UQ Health/Griffith University Logan Campus.

 

SCOPE Certification with World Obesity

SPECIALISTS

Dr Ian Cheung

Dr. Ian Cheung (QCOS Spine)

Director, Orthopaedic Surgery - Spinal Surgery, Orthopaedics, Spine Surgery

MBBS (Qld) FRACS FAOrthA

Dr Cheung has an interest in all areas of adult spinal conditions, and utilises both open and minimally invasive techniques in the management of acute and chronic spinal disorders. His practice encompasses the management of cervical, thoracic and lumbar conditions including: disc protrusions, radiculopathies, nerve entrapment syndromes; degenerative disc disease and arthritic conditions; spinal deformities (spondylolisthesis, scoliosis, kyphosis), trauma, infections, and, tumour

Dr Ian Cheung obtained his undergraduate medical degree at The University of Queensland before completing a fellowship in orthopaedic surgery through the Royal Australasian College of Surgeons. Further subspecialty training was undertaken at the Singapore General Hospital which is considered a regional centre for minimally invasive spinal surgery and spinal deformity surgery. Upon his return to Brisbane, Dr Cheung completed a second post-graduate fellowship in spinal surgery.

Dr Suparna Vaidya General Paediatrician
FRACP Paediatrics & Child Health

Dr. Suparna Vaidya

General Paediatrician
FRACP

Dr. Suparna Vaidya is a dedicated General Paediatrician providing paediatric care for children of all ages from newborn through to adolescence.

Dr. Vaidya’s paediatric expertise includes management of a broad range of paediatric issues including newborn and infant feeding problems, settling and sleeping issues, rashes, eczema, food intolerance and allergies, constipation, bed-wetting, wheeze and asthma, poor Growth, Developmental and Behavioural concerns as well as care of children with complex medical needs and Chronic conditions.

Dr. Vaidya recognises the importance of holistic family-centred care. She believes that effective communication with families and understanding their goals, values, and preferences is the heart of Paediatric Medicine. Dr. Vaidya’s clinical care model involves an evidence-based approach to diagnosis, treatment, and management.

Dr. Vaidya can facilitate well-co-ordinated and high-quality care by working in close collaboration with other care providers like allied health therapists, GPs, Specialists, and other support services to achieve the best outcomes for your child.

Dr. Vaidya holds a Bachelor of Medicine, Bachelor of Surgery (MBBS) which she completed in India. She has over a decade of experience working in Paediatrics both in the UK and Australia. She holds a Fellowship in General Paediatrics with The Royal Australasian College of Physicians (FRACP).

She has trained in many hospitals in Brisbane including the Queensland Children’s Hospital, Mater Mothers Hospital, Royal Brisbane and Women’s Hospital, The Prince Charles Hospital, Redlands Hospital, and Logan Hospital. She also enjoyed working in Rockhampton Hospital which was a part of her Rural Training.

She is passionate about Children’s Rights and Welfare and since an early age was involved in Social work with the Youth Red Cross Society in India including the Pulse Polio immunisation programme, Blood Donation campaigns  and volunteer work for Child health organisations. This is when she discovered her passion for Paediatrics.

Being a mother herself, she recognises and appreciates the many challenges of parenting. She is fluent in three languages namely English, Hindi, and Marathi, and can also understand Telugu. Her hobbies include baking, oil-painting and yoga.

Working as a Paediatrician is immensely rewarding for Dr. Vaidya and she is enthusiastic and committed to delivering the best healthcare for your child.

Dr Shenaz Seedat

Dr. Shenaz Seedat

Endocrinologist
MBBS, FRACP

Dr Shenaz Seedat completed her Medical degree at The University of Queensland and then underwent Specialist training in Endocrinology at the Princess Alexandra Hospital and Greenslopes Private Hospital, completing this in 2010. She had an established practice in Brisbane prior to relocating overseas in 2013, and has recommenced consulting at Greenslopes Private Hospital since her return in December 2020.

Having gained a wide range of up-to-date expertise while abroad, Dr Seedat is excited to consult in Brisbane again, offering the highest standard of care to her patients. She has extensive experience in a range of endocrine disorders, including continuous glucose monitoring and insulin pump therapy. She believes that optimisation of patient care results from individualisation and education, and actively involves her patients in their healthcare decisions. 

Dr Seedat enjoys teaching medical students and junior medical staff. She also regularly provides endocrine presentations for medical professionals and is a member of the Endocrine Society (USA).

Dr Seedat is available for telehealth consultations and welcomes enquiries on her mobile phone to discuss individual patient care or for general advice.

Special Interest:
Type 2 diabetes, Type 1 diabetes and insulin pump therapy, Diabetes of pregnancy, Pituitary disorders, Thyroid dysfunction, Thyroid nodules and thyroid cancer, Female hormonal dysfunction, Osteoporosis and General endocrine disorders

Dr Farana Khan

Dr. Farana Khan

Paediatrician
MBChB, DCH, FCP, FRACP

Dr Farana has dual specialisation in Developmental and Behavioural Paediatrics and General Paediatrics.  She has worked in various public hospitals in metropolitan and regional Queensland since 2008 including Mater Hospital, Royal Children’s Hospital, Gold Coast Hospital and Child Development Service Gold Coast. 

She loves working with child and family to support the child in their developmental journey. Dr Farana is trained in administering the ADOS for the diagnosis of Autism and the Griffiths III Developmental Assessment for developmental delay. 

View ADOS Assessment Information
View Griffiths III Development Assessment Information

Dr Waqas Fazal - Gastroenterology and Hepatology

Dr. Waqas Fazal

Interventional Gastroenterologist and Hepatologist
MBBS, FRACP

Dr Fazal is an Interventional Gastroenterologist and an advanced endoscopist. He acquired advanced training in Gastroenterology and Hepatology from Royal Adelaide Hospital and was awarded the fellowship of the Royal Australasian College of Physician (FRACP) in 2016.

Dr Fazal subsequently pursued advanced endoscopy fellowships in the UK. He had the privilege to work at the prestigious Royal Marsden Hospital NHS Trust London, where he trained in Endoscopic Ultrasound, Endoscopic removal of large GI polyps (EMR) and gained experience in the management of cancer patients with GI side effects of treatments. He subsequently did another year of fellowship in advanced pancreato-biliary endoscopy (ERCP & EUS) and inflammatory bowel disease at Wolverhampton NHS Trust, UK.

Since returning back to Australia, he has served as an interventional Gastroenterologist in multiple public and private hospitals in South East Queensland. He provides his services to public patients in Logan and Ipswich Hospital, and sees private patients in Sunnybank Hospital, Mater Hospital Springfield and St Andrew’s Hospital Ipswich. 

Over the last few years, he has developed immense interest in the medical and endoscopic management of obesity. He uses cutting edge endoscopic procedures to induce significant and lasting weight loss without the need for surgery in clinically appropriate settings. 

For more information visit: https://www.gutmatters.com.au/

Special Interest:
Endoscopic management of Obesity (Endoscopic Sleeve Gastroplasty, Intragastric balloon placement), High quality endoscopic screening of bowel cancer, Endoscopic removal of large polyps (EMR), Advanced endoscopy (ERCP, EUS), Pancreatic disorders, Hepatobiliary disorders, Inflammatory bowel disease

Dr Muhammad Naeem Khan

Dr Muhammad Naeem Khan

rTMS Psychiatrist | MBBS, FRANZCP

Dr. Khan is a highly trained and experienced Psychiatrist specialising in adult psychiatric
disorders. He currently practices at the Logan Hospital and Medsana Medical
Clinic. Having worked in psychiatry for over 20 years, Dr. Khan has extensive experience,
skill, and knowledge in the field of mental health.

Dr. Khan is credentialed for TMS therapy through the Black Dog Institute Training Program, a non-invasive therapy for treatment-refractive depression that uses magnetic fields to stimulate nerve cells in the brain.

Dr. Khan’s commitment to his patients is evident in his passion for achieving remission or
recovery for those under his care through TMS treatment.

Dr. Khan sees patients aged 16 years and over. DVA referrals are accepted.

As of July 2024, Dr Khan will be able to see patient for their TMS treatments within 4-6 weeks.  Treatment Visits that are Medicare rebateable will be bulk billed.  

ALLIED HEALTH

Jo Mak Physiotherapist Rehab

Joanne Mak (My Rehab Team)

APA Titled Neurological Physiotherapist
BPhty, MSc (Rehab)

Joanne Mak leads a team of physiotherapists that service the greater Brisbane Region.

Joanne Mak is passionate about enabling people to be excited about their potential through rehabilitation. Working in community rehabilitation for many years in the UK has grounded her strong belief in the significant benefits of community based service. The completion of a Masters degree in Rehabilitation further consolidated her view and understanding.

Jo and her team are able to provide treatments for Stroke, Multiple Sclerosis, Functional Neurological Disorders, Parkinson’s Disease, Motor Neurone Disease, Traumatic Brain Injuries, Vestibular Conditions, Drop Foot, Spinal Injuries and so forth.

She is also a clinical tutor and delivers lectures at UQ.  Additionally, she is the secretary for Queensland Physiotherapy and Rehabilitation Network (QPRN).

Jacob Cavanagh Physiotherapist

Jacob Cavanagh (My Rehab Team)

Physiotherapist, Functional Capacity Assessor, Sports Physiotherapy
BPhty

Jacob’s skills and interests include dry needling, musculoskeletal intervention and spinal conditions.

A physiotherapist can retrain your body to regain physical ability and independence. Jacob has specific skills in assessing and managing pain.

Some of the modalities Jacob uses include – motor relearning, therapeutic exercises, functional electrical stimulation, postural and positioning advice, prescription of aids, orthosis and equipment, dry needling, vestibular treatments, electrotherapy, and so on.

David Chan Physiotherapists

David Chan (My Rehab Team)

Physiotherapist, Functional Capacity Assessor, Dry Needling Therapist
MPhtySt (Master of Physiotherapy Studies)

A physiotherapist is a healthcare professional that assesses, diagnoses, treats and works to prevent disease and disability through movement and exercise. 

David has skills in dry needling, musculoskeletal intervention, neurological and vestibular physiotherapy. 

David is particularly interested in integration between neurological and musculoskeletal physiotherapy using the mean of Japanese traditional drumming (Taiko) and Taiwanese Tai-Chi. 

David uses the following treatment modalities but is not limited to therapeutic exercise, functional electrical stimulation, ergonomic work environment advice, prescription of aids, orthosis and equipment suggestions.  

Claire Connolly

Claire Connolly (My Rehab Team)

Physiotherapist - Continence and Pelvic Health
BSc (Hons) Physiotherapy, MClinRehab

Claire Connolly, trained as a physiotherapist in London which is where she grew up and worked for the NHS for a year before leaving to travel around Australia. During her travels, she enjoyed the Australian lifestyle and opportunities available for physios here that she decided to stay and become an Australian resident.

Since 2006, Claire has worked in the community with older clients and also younger disabled adults. She particularly enjoys working with clients who have neurological conditions and helping them reach their goals.

She has completed a Masters in Clinical Rehabilitation from Flinders University which has helped enhanced her understanding and application of rehabilitation practices.

Claire’s other passion is helping clients to improve incontinence issues as often these issues can be effectively managed which improves people’s quality of life.

Yasmin Kaddatz (My Rehab Team)

Exercise Physiologist
Bachelor of Exercise Physiology

Yasmin graduated as an accredited Exercise Physiologist in 2020 and has since gained experience in providing person-centred practice to rural and aged communities and the Queensland Police Service.

Yasmin’s passion lies in understanding the individual and their environment, and how mental health impacts the physical body. Exercise is a great way to live a healthier and happier life and helps build resilience for everything that happens in between.

Angeline (Back To Basics Dietetics)

Dietitian
M.Nutr.Diet(PHN), B.Sc.Microb., APD, AN

Angeline is the founder of Back to Basics Dietetics (BBDiet) and a wholefood Dietitian Nutritionist. She is passionate about practising what she preaches and helping others to live healthier lives. Some of her special interests include:

  • Sustainable weight management
  • Diabetes management
  • High cholesterol and high blood pressure
  • Gut health (IBS, food intolerances and sensitivities)
  • Plant-based and vegetarian nutrition
  • Cancer nutrition
  • Women’s health (e.g. Polycystic Ovarian Syndrome (PCOS), pre- and post-menopause syndrome, Endometriosis)
  • Autoimmune disease management (e.g. Rheumatoid Arthritis, Coeliac disease)
  • Other chronic conditions

With over 13 years experience working in the health care industry, Angeline has seen great transformation on many people who are willing to give their health a go by taking that very first step towards healthy living.

Kirstin Maggacis - Dietitian

Kristin Maggacis

Dietitian
Masters of Dietetics Studies, Bachelor of Exercise & Nutrition Sciences, APD, AN

Kristin is passionate about delivering holistic healthcare – acknowledging many factors such as sleep, stress and exercise can strongly impact health and nutrition status. 

Kristin completed her Bachelor of Exercise & Nutrition Sciences and Masters of Dietetics Studies at the University of Queensland. She has hands-on experience working with chronic disease, weight management, binge eating disorder and mental health in a variety of settings. 

Her aim is to help you exceed your nutrition goals through personalised nutrition strategies that fit seamlessly into your routine and ultimately become long-term lifestyle changes you can maintain. 

Coming from a Greek family, her love for food developed at a young age and inspired her to use this as a tool to help others. Kristin’s areas of interest include; chronic disease management, diabetes, weight loss, eating disorders, mental health and people’s relationships with foods. 

In her spare time, Kristin is usually walking her dog, plays social sports with friends, visits the beach or tries a new restaurant. 

Languages spoken: English

Grace - Speech Pathologist

Grace Harris (My Rehab Team)

Speech Therapist
CPSP

Grace has two degrees, Bachelor’s in Biomedical Science and Master’s in Speech Pathology Studies. Speech Pathologist’s understand that communication is a fundamental human right, and everyone should be given a voice to participate in whatever their chosen path in life.

Speech Pathologist’s specialise in many areas of communication including language, speech, fluency and voice, as well as disorders involving swallowing.

Grace’s expertise includes adult neurological conditions, pediatric speech therapy and is also experienced in educating and monitoring infant feeding. She can specifically assist your communication in a relevant context. She can also address the dietary issues caused by your swallowing difficulty. 

Jack Salcedo (My Rehab Team)

Podiatrist
BHSc (Podiatry)

Jack is a podiatrist who graduated with a Bachelor of Podiatry from the Queensland University of Technology. 

Jack enjoys all aspects of Podiatry with a key interest in gait analysis and orthotic prescription. He enjoys aiding in rehabilitation to help improve people’s mobility. 

Outside of work Jack loves the outdoors and sport, participating in distance running events, mountain biking and hiking.

Ji Young - Remedial Massage Therapist

Ji Young Thie

Remedial Massage Therapist
HLT52015 - Diploma of Remedial Massage
SHB50115 - Diploma of Beauty Therapy

Ji Young has devoted the past 4 years to a mobile Allied Health business, My Rehab Team. As a Massage Therapist and Rehabilitation Assistant she has been passionately servicing the Brisbane community. This position inspired her to further her education, resulting in her completing a Diploma in Advanced Remedial Massage and starting her own business with Medsana Medical Clinic. 

She is passionate about enabling people to be excited about their potential through rehabilitation and relaxation. She believes that Remedial Massage Therapy can empower people toward an increasing sense of ability, confidence, and positivity by improving the quality of life for the patient. She believes that this can be done by reducing muscle pain, tension, and strengthening and stretching the muscles.  

Outside of her career, she is passionate about encouraging her friends and family to stay happy, healthy, and active. Ji Young enjoys volunteering as a Support Worker on international Medical Mission’s, with one mission being with Dr Linh and Dr Ian, where she supported the medical team at the Free Medical Camp in Hyderabad, India in 2019. She also has a Diploma of Beauty Therapy and spent many years as a Fitness and dance instructor. 

NDIS Logo - Registered NDIS provider

Justin

NDIS Coordinator & Social Worker

Justin is a passionate NDIS Support Coordinator who is committed to providing high quality care to his clients.

With a background Social Work, Justin has a strong interest in the disability community and creating access to the support they need. He has knowledge of the NDIS scheme which helps him provide exceptional service to his clients.

 

Dee Lim - Social Worker

Dee Lim

Social Woker
BA Social Work and Sociology, National University of Singapore
Certificate IV in Training and Assessment.

Dee Lim has a background in Social Work, Community Welfare Work and Community Education. She has experience in providing referral and triage services, brief counselling intervention, and short-term case management to people from culturally and linguistically diverse communities. She worked for Relationships Australia Qld for the past 18 years helping people to link in to appropriate service providers, to address their needs in family relationships concerns and mental health issues, including family violence and protection.

Her passion includes seeing children and teenagers thrive and develop to be secure and confident, flourishing as they grow into adults. She sees that parents play a crucial role in raising their children and teenagers. As a mother of 3 daughters herself, she understands the challenges of raising children in this fast-pace technological age, with great social media influences. This has led her to be a trained facilitator of Circle of Security Parenting and Bringing up Great Kids, Children and Adolescents.

She has also acquired knowledge in the Nurture Heart Approach to parenting and building stronger relationships. She recognises that parents are the experts with their own children. It is her hope to help parents expand and reflect on their skills and knowledge of parenting, share their experiences in group settings, and have parents supporting each other in their journey.

Being a migrant from Singapore, her interest is also in helping new migrants integrate into the Australian society. She organises groups and is a facilitator for BRiTA Futures for Adults, Building Resilience in Transcultural Australians, by the Queensland Transcultural Mental Health Centre. Her current knowledge includes relevant legislation and regulations relating to child protection, domestic and family violence, basic counselling therapeutic models and pathways, Solutions Focus Brief Therapy, Acceptance and Commitment Therapy and Motivational Interviewing.

She lives in Brisbane with her husband and 3 adult daughters. She speaks English, Mandarin and Hokkien well and understands the Cantonese dialect. In her free time, she enjoys travelling, reading, meeting friends for coffee and chat, sewing and Chinese painting.

NURSES

Misha Nurse

Misha

Nurse

Misha is a passionate empathetic registered nurse who is committed to providing quality health care to the entire community.

She has a strong interest in ensuring that people from all walks of life have access to the support they need, having come from a multicultural background herself.

Outside of work Misha destresses by working out at the gym and using her talent for baking to run a small side business.

Donna Nurse

Donna

Nurse

Donna is a registered nurse and paramedic with over 25 years of combined experience. She joined Medsana in 2020 to be part of the multidisciplinary team of medicos delivering and educating clients in various aspects of medical care.

Donna has a post-graduate certificate in immunisations, special interest in cardiac care, diabetes and implementing care plans.

Socially, she enjoys hiking, scrapbooking and travelling the world. 

Nurse Steffi

Steffi

Nurse

Steffi graduated from the University of Queensland with a Bachelor of Exercise and Nutrition Sciences and a Master of Nursing Studies. She can provide great support to clients in the weight loss program. She also has special interests in skin and cosmetic related nursing care.

She is fluent in Cantonese, Mandarin and English, and finds this useful in providing patient-centred care to our clients.

Outside of work, Steffi likes spending time with family and friends, as well as her three cats. She also enjoys working out at gym.

SUPPORT STAFF

Sharon - Practice Manager

Sharon

Practice Manager

Sharon has over 10 years of experience in  medical administration and reception roles and has a strong focus on customer service and patient care. She has a passionate heart for people and  to make a difference in her community. 

During her free time Sharon enjoys spending time with her family, trying out new restaurants and retail therapy. 

April

Receptionist

April is a compassionate medical receptionist dedicated to providing Medsana patients with a smooth and pleasant experience. 

Coming from a rural background, April is passionate about ensuring all members of the community receive quality health care. 

During her free time she enjoys spending time outdoors and practising Yoga.

Jada Receptionist

Jada

Receptionist

Studying at university level in the medical field herself, Jada understands the importance of high quality healthcare. 

Jada has a passion for helping others with genuine empathy and focus.  She is keen to help the community build healthier lives.  

In her free time, Jada enjoys reading and playing sport. 

Jess Receptionist

Jess

Receptionist

Jess is an experienced Medical Receptionist with over 5 years of experience. She brings a friendly smile and approach to her team. Jess has a strong focus on providing exceptional customer service and care to Medsana Patients.

She loves to travel and has visited many places around the world. In her spare time, Jess enjoys growing her side business as a Mobile Lash Technician.

Megan Receptionist

Megan

Receptionist

Megan is a kind and caring medical receptionist who is dedicated to providing our patients with the best experience possible. Passionate about Paediatrics, Megan conscientiously handles our Paediatrician appointments from start to finish with care to ensure efficient behind the scenes coordination for our young patients. 

In her free time, Megan enjoys bringing her friends and family together with delicious homemade dishes and tending to her garden. Megan speaks fluent English and Vietnamese.   

Hennie

Receptionist

Hennie Receptionist

Hennie, our kind-hearted medical receptionist has a passion for providing strong and effective communication to Medsana patients to ensure a comfortable and pleasant GP experience. 

Studying a double degree at university level in Journalism, Philosophy and Politics, Hennie deeply understands the makings of poor- communication and its negative impacts on patient care. 

During her free time, she enjoys cooking plant-based recipes and finding a new book to read. 

Staff

Receptionist

Studying at university level in the medical field herself, Jada understands the importance of high quality healthcare. 

Jada has a passion for helping others with genuine empathy and focus.  She is keen to help the community build healthier lives.  

In her free time, Jada enjoys reading and playing sport. 

Staff

Receptionist

Hennie, our kind-hearted medical receptionist has a passion for providing strong and effective communication to Medsana patients to ensure a comfortable and pleasant GP experience. 

Studying a double degree at university level in Journalism, Philosophy and Politics, Hennie deeply understands the makings of poor- communication and its negative impacts on patient care. 

During her free time, she enjoys cooking plant-based recipes and finding a new book to read. 

Jasmin Receptionist

Jasmin

Practice Manager

Jasmin is our Practice Manager with many years of experience in the medical industry. Jasmin has always had a passion for helping people and since relocating to Brisbane, is now dedicated to assisting Medsana provide quality health care to the people within the Brisbane and Pacific Island communities. 

Outside of work, Jasmin has an interest in photography and exploring the great outdoors.

Timely PCR Swab Service

Available between 8:30am – 9am

 

  1. Short Telephone Consult with the patient – bulk billed if Medicare eligible. Private fees with no Medicare rebates apply if the patient has not seen us in the last 12 months.
  2. The doctor will request a respiratory panel for viruses and bacteria (where clinically appropriate).  For example, Influenza, Covid, RSV, mycoplasma, pertussis and so forth.  Not all possible infections are on this panel.  The doctor may decline the request if it is not appropriate and direct the patient accordingly.
  3. Normal fees will apply if more than swabbing is requested.  Clinical examination and other requests requires a normal consultation at another time.
  4. Patient arrives at the car park next to Building 10 before 11am.  Or takes the pathology request to another 4Cyte collection centre.
  5. Patient calls reception to notify of their arrival so the 4Cyte Pathology Collector can gown up and go the patient’s car to swab the patient.
  6. PCR swab gets sent to 4Cyte.  The processing times varies according to workflows.
  7. 4Cyte will SMS the patient with the Covid results.  Positive PCR test results for other respiratory viruses or bacteria are not named.  A negative PCR result doesn’t mean the patient is infection free.  These swabs narrow down the possibilities and guide appropriate treatments.
  8. An appropriate appointment needs to be made for results in person, via video or via phone.  Normal fees applies for these consult.  Normal fees applies if the doctor calls the patient for further clinical advice and management.